Thursday, September 2, 2010

Patron Catalog Not Searching New Items (Problem Fixed)

UPDATE: This probablem has now been fixed. If you encounter any more problems, send me an email or leave a comment.

The patron catalog's keyword searches have been corrupted. I expect this problem will be fixed by 12:00pm MDT today, 9/2/2010. I have uploaded a backup of the indexes that is current as of August 15. However, any items that were added after that date will not appear unless you do a Title - Alphabetical search for them. Any search index that ends with the word “keyword” has been affected by this problem. If you cannot find what you are looking for, contact one of our library locations as they can access the catalog via a different interface that is still working.

This is just a search indexing problem so you should still be able to place requests for anything you can find and look up account information such as items currently checked out, etc.

I am currently in the process of reindexing the keyword searches to bring them up to date. However, this process will take several hours and I am currently estimating that it will be finished around noon today. I will post an update to this entry once everything is back to normal.

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